Avarni Privacy Policy

Last updated: 01/07/2026

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Avarni Pty Ltd ACN 637 089 608 ("Avarni", "we", "our" or "us") is committed to protecting the privacy of personal information and complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

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1. Information we collect
‍We may collect personal information including names, business contact details, account credentials, billing information, and information provided through use of the Avarni platform. We may also collect technical information such as IP addresses, browser details, device information and platform usage information.

2. How we collect information

We collect information when you create an account, use our Services, contact us, interact with our website, participate in demonstrations or webinars, or where information is provided by your organisation or authorised integrations.

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3. How we use information

We use personal information to provide and support our Services, authenticate users, administer accounts, improve and secure our platform, communicate with customers, comply with legal obligations, and undertake internal administration and product development activities.

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4. Cookies

For information about cookies and tracking technologies used by Avarni, please refer to our Cookie Policy.

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5. Disclosure of personal information

We may disclose personal information to cloud hosting providers, security vendors, professional advisers, payment processors, regulators, authorised representatives, and service providers necessary to deliver our Services. We do not sell personal information.

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6. Overseas disclosure

Avarni's primary application environment is hosted within Australia using Google Cloud Platform. Certain service providers may process limited information outside Australia. Avarni takes reasonable steps to ensure appropriate contractual and technical safeguards are in place.

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7. Access and correction
You may request access to or correction of personal information held by Avarni by contacting support@avarni.co.

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8. Storage and security
Avarni maintains administrative, technical and physical safeguards designed to protect information from unauthorised access, disclosure, alteration or destruction. These safeguards include encryption in transit and at rest, role-based access controls, multi-factor authentication, continuous monitoring, vulnerability management and annual penetration testing.

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9. Data retention
Information is retained only for as long as reasonably necessary to provide the Services, satisfy contractual obligations and comply with legal requirements. Customer data is returned or securely deleted in accordance with contractual requirements and internal retention procedures.

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10. Complaints
Privacy complaints may be directed to support@avarni.co. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

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11. Changes to this policy

We may update this Privacy Policy from time to time by publishing an updated version on our website.